Get Answers to Common Questions

Our wine cabinets range from compact 20-bottle units to large 500+ bottle capacity models. The exact capacity depends on the model and bottle sizes. We offer solutions for every collection size - from personal collections to commercial applications. Contact us for specific capacity recommendations based on your needs.

Yes, we specialize in custom wine cellar solutions using EuroCave's modular systems. Our Modulo series includes Modulo-X, Modulothèque, Modulosteel, and Modulorack systems that can be customized to fit any space and requirement. We work with architects and designers to create bespoke wine storage solutions.

Standard wine cabinet installation typically takes 2-4 hours. Custom wine cellar installations can take 1-3 days depending on complexity. Our certified technicians ensure proper installation and testing. We coordinate with your schedule and provide advance notice of installation timing.

Yes, we provide installation services across major cities in India including Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Pune, and Kolkata. For locations outside these cities, we work with local partners or provide detailed installation guidance. Contact us to confirm service availability in your area.

The ideal temperature range is 12-18°C (54-64°F). Red wines typically do well at 16-18°C, while white wines prefer 12-14°C. Most EuroCave cabinets offer dual-zone temperature control. Consistency is more important than the exact temperature - avoid frequent temperature fluctuations.

Optimal humidity is 65-75%. If humidity is too low, check that the cabinet is properly sealed and not in a dry environment. If too high, ensure proper ventilation. EuroCave cabinets have built-in humidity management systems. Contact our service team if issues persist.

You can reach our customer support team through multiple channels: Phone support at our toll-free number, email support, live chat on our website, or by visiting any of our showrooms. We provide 24/7 emergency support for critical issues. Response times are typically within 2-4 hours during business days.

Yes, we offer comprehensive maintenance contracts that include regular inspections, cleaning, filter replacement, and priority service. Our maintenance plans are available in annual and multi-year options. This ensures optimal performance and extends the life of your wine storage system.